Refund & Cancellation Policy

Last Updated: September 11, 2026

This Refund and Cancellation Policy applies to all mentorship sessions and courses booked through Apigee Community.

Quick Summary
  • 24+ hours before session: Full refund (100%)
  • 2-24 hours before session: Partial refund (50%)
  • Less than 2 hours: Non-refundable
1. CANCELLATION BY STUDENTS
1.1 Full Refund (100%)

Students may cancel a session and receive a full refund if cancellation is made at least 24 hours before the scheduled session time.

1.2 Partial Refund (50%)

Students may receive a 50% refund if cancellation is made between 2-24 hours before the scheduled session to compensate the mentor for blocked calendar time.

1.3 No Refund

No refund will be issued if cancellation is made less than 2 hours before the session or in case of a student no-show.

2. CANCELLATION BY MENTORS

If a mentor cancels a confirmed session, students will receive an immediate 100% full refund regardless of timing.

3. PAYMENT HOLD & ESCROW

Payments are held securely in escrow until the session is completed and both parties confirm satisfactory completion.

4. CONTACT FOR REFUNDS

For cancellation assistance or questions, email our support team at support@apigeecommunity.com.